Privacy Policy

Alexandra Zealey Piano Services is committed to protecting your privacy and maintaining the security of any personal information you provide. This statement outlines how I ensure this and how I comply with legislation on data protection.

This Privacy Policy will explain any areas of our website which may affect your privacy and personal details, how they are processed, collected, managed, and stored, and how your rights under the new GDPR (General Data Protection Regulations) are protected.

1: INFORMATION I COLLECT

I may collect personal information from you in order to fulfill your service requests. This includes email addresses, personal name, postal address, and contact numbers. Any personal information used is for the operation and fulfillment of a service requested by you.

Under the Data Protection Act 1998 and the General Data Protection Regulations 2018, you have the right to review any personal information provided to me at any time. This includes reviewing for correctness, requesting correction of errors, that information cannot be used to contact you, that information be deleted from my records, and to opt-out of communication.

I do not store credit card details, nor do I sell, rent or share customer details with any third party for commercial reasons.

2: KEEPING YOUR INFORMATION SECURE

My servers are protected using HTTPS and SSL technology. Any data provided by you to me will be as secure as it can be. I am fully aware of our responsibilities regarding data under the Data Protection Act 1998 and the General Data Protection Regulation 2018.

If I ask an external organisation to provide a service for me, I will always ensure that they have appropriate security measures in place.

3: COOKIES

This website may use cookies to better the overall experience of our users. In accordance with legislation and where necessary, this website ensures the user has the ability to accept and disable the use of cookies.

4: SOCIAL MEDIA PROFILES

I may use official profiles on social media channels. I advise our users to verify the legitimacy of any profile pertaining to be my company before interacting with them. My social media profiles will never ask for user passwords or personal details.

If I provide a social media service for you then you are advised to read the Privacy Policy of that services. The social media businesses that I interact with is Facebook.

5: SPAM POLICY

I am strongly against spam. I only contact our customers when they have requested to receive communication or there is a need to update you on information about services you have requested from me.

6: OTHER PRIVACY NOTICES

I retain personal information for the period necessary to fulfill the services requested unless a longer retention period is permitted or required by law.

If you have any questions about our Privacy Policy, do not hesitate to contact me.

I may revise the Privacy Policy from time to time. Any changes that occur will be posted on the Privacy Policy page of the website.

This latest revision comes as a result of our ongoing efforts to be transparent and to comply fully with new data protection regulations.

All changes will be effective immediately.

By continuing as a client, you are bound to the revised Privacy Policy.

This Privacy Policy was last revised in Nov 2018.

What I Offer
Piano tuning, Servicing/regulating, Repairs, Full Restoration, Cleaning out & much more...
Supplies
I can supply a variety of piano stools, covers, metronomes & cups...
Gallery Of Images
View some images of work I have undertaken throughout Guildford...
piano services, piano tuning, surrey, croydon, guildford, kingston, piano repairs, reconditioning, ukpianotuning, tuning, school maintenance